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draw.io impossible to edit/save

Hi When I wanna edit my diagrams already saved, i do not manage to save them anymore. so it means I cannot edit my diagramms. I think it´s macro issue. I can give ore details if needed

diag-error.PNG

2 answers

3 votes
Marija Radovic
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Mar 17, 2023

Hi,

Daniel contacted us directly and the issue was solved.

Regards,

Marija

drawio support

G subramanyam
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 17, 2023

Good to hear that and thank you for the update @Marija Radovic

Happy weekend.

0 votes
G subramanyam
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 16, 2023

Hi @Daniel Teixeira welcome to the Atlassian community.

I'm sure you have checked with internal admin for accessing the saved folder permissions.

Parallelly, I would request to contact draw.io support team about issues/ outages from their side.

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