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We are evaluating knowledge tools, so created a couple new trial sites, and are not able (per screenshot) to add apps in the dropdown menu "find new apps", despite being admins, trying multiple apps, request/approve, etc.
curiously, I AM able to get Gliffy app to show up in side bar by using the associated template, but I have not found a template for every app, and the UX/support has not made a great first impression...
While the apps still don't show up in that "apps" dropdown, they somehow eventually (~1 week, 15 "adds") ended up in the left hand pane, and are available in editor context, so I'll just move on and hope someone else is interested in pursuing the root cause solution.