Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Why is my Confluence Cloud site "Unable to communicate with server"?

Today, and on a number of other occasions when I try to Publish a page on my single user Confluence Cloud I am getting two warnings/errors:

The connection timed out

Check you can connect to the internet, then try reloading. If there's no problem with your connection, speak to your Confluence admin.

and

Unable to communicate with server. Saving is not possible at the moment.

There is no problem with my internet connection so I am wondering how I can troubleshoot what I believe must be a Confluence Cloud issue?

1 answer

1 accepted

0 votes
Answer accepted
Brant Schroeder Community Leader Oct 30, 2019

Graeme, 

  If you are positive that you are not having any network issues you would want to submit a support ticket to Atlassian.  https://support.atlassian.com/contact/  They should be able to look at your instance and see if there was any connectivity issues.  

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira

Admins, notify your Jira instance of system-wide changes with the new admin announcement banner

Hi All! We’re excited to share the launch of an announcement banner that lets Jira site administrators communicate directly to their users across their  Jira Cloud instance.  ...

356 views 13 14
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you