Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Why do I lose HTML macro formatting when exporting to PDF?

Within a Confluence page, we have sections coded in HTML using the {html} macro. However, when we use the Scroll Wiki tool to export the pages to PDF, most of the html formatting is gone. Bolded text remains as such, but all the line breaks and spaces are not recognized, and that's the same for lists that contain sublists - everything looks to just run together.

Any idea why the scroll pdf tool is only recognizing some of the HTML in the macro but not all of it? Is there any simple fix to remedy this problem?

4 answers

1 accepted

1 vote
Answer accepted

The line break code that was being used </br> was being recognized as HTML code, but the scroll tool did not accept it. Switching the line break to <br/>, which I believe is the more correct tag, fixed the issue and the scroll wiki tool now keeps the formatting. Simple solution.

Thanks for the input!

Thanks for the input! It appears that the issue was the HTML line break code that was being used </br> worked with the HTML, but the scroll didn't recognize that code. Changing the tag to <br/> (which I believe is the correct HTML line break tag) fixed the issue.

Hi Matt,

You may need to create a CSS for the pdf and include formatting elements in it.

I suggest to use classes and ids for them.

I hope this helps.



Hi Matt

I suggest you to check if there's any PDF stylesheet set that can be overriden your HTML code to cause this.

To do that, check this on Confluence Admin > PDF stylesheet.

If that's not the case, check out your Confluence logs for any warning or errors regarding the scroll wiki tool.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence Cloud

Presenter Mode for Confluence is here 🖥 👩‍💻

👋  Hello Community!  My name is Stephanie Zhang, and I’m a product manager on the Confluence cloud team. Today, I’m excited to announce the rollout of  Presenter Mode : a ...

81,031 views 127 307
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you