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Unable to change indexing language for the Confluence Cloud on the Free plan

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Oleg Andreych
Oleg Andreych Sep 07, 2020

Hello,

I've decided to try out Confluence but wasn't able to change the indexing language (I need to set it to the Russian).

The configuration page of the Confluence cloud states that

Temporarily, currently only sysadmin can change the indexing language and reindex all documents. Contact Atlassian Support if you need help.

But as a free plan user, I'm unable to create a ticket in the Atlassian Support.

I've found out a case when a ticket for a similar issue was created with the help of the Community Support. So I hope that someone can help me too.

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Diego
Diego Atlassian Team Sep 07, 2020

Hello there @Oleg Andreych ! You are right, the indexing language can only be changed by Atlassian Support.

I have raised a ticket on your behalf. You should receive an email with the link to access your ticket. Keep an eye out for it!

Let us hear from you!

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