The admin on my subscription is no longer available and i cannot access to resolve this

[Marcus Bosano]

Hi - I have purchased a corporate Confluence and JIRA SaaS subscription. The subscription based on a trial instance set-up by my admin. 
The purchase has been completed but my admin is now not available and is unlikely to be for a period of weeks. I consequently find myself with subscriptions that i cannot access or use. Is there any way to have additional admin users added in order that i can proceed with the use of the subscription?  

[Daniel Eads]

Hi Marcus,

Our Customer Advocate team can help out in this situation if there are other contacts on the account. We basically need someone listed as a contact on the account to confirm that they need to be added as an administrator by emailing us.

You can open a Billing & Licensing support issue at support.atlassian.com/contact to get the ball rolling for this.

Cheers,
Daniel