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Status report is not available for your version of JIRA. Upgrade to JIRA 6.1.1 or later to use this

Sudhir Poodar
Sudhir Poodar Aug 23, 2018

Hi Team,

We are using Cloud version of Jira software and Confluence. From yesterday, when we are trying to create a Jira report it gives an error message.

"Status report is not available for your version of JIRA. Upgrade to JIRA 6.1.1 or later to use this "

 

Let me know the solution, It's impacting on user and data producitvity.

 

 

 

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Manon Soubies-Camy _Modus Create_
Manon Soubies-Camy _Modus Create_
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Aug 23, 2018 • edited

Hello @Sudhir Poodar,

This looks like an application links issue. I would:

  1. Re-index both Jira and Confluence - since you're on Cloud, you can request that to be executed by filing a ticket at support.atlassian.com
  2. If the re-index did not help, check the Jira-Confluence application links. You can delete and re-create them without losing any data.

Hope this helps!

- Manon

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