Users can't view or edit spaces

[zaralord]

Hi community,

I have created several spaces in Confluence Cloud, and have added team members to it, however when they log in and go to the page it says "This is a restricted space". The same user can access and edit another space fine, and the free version doesn't have space permissions so this shouldn't be an issue right? 

In Space Settings > Permissions there is an alert that says Something went wrong, that the team has been notified and if persists contact Atlassian and reference this code: 3i87ee 

A week later and it's still there and we're at a standstill. I looked in the known issues and couldnt find this one. Can anyone help?

[David Toussaint _Communardo_]

Hi,

I guess you are using the JIRA Issue Macro (Insert -> JIRA Issue). By doing so you have no chance of modifying the available fields. What you could do though, is using a JIRA Issue Collector (bundled in JIRA from JIRA 5.1 on). The basic idea is to creat a issue collector and then use the HTML Macro (or write a user macro) to insert it into the page. Instruction can be found here: https://confluence.atlassian.com/display/JIRA/Advanced+Use+of+the+JIRA+Issue+Collector (section "Embeding the issue collector")

A few examples are discussed here: https://answers.atlassian.com/questions/43283/i-m-using-the-jira-issue-collector-plugin-to-collect-feedback-on-confluence-pages?page=1#74517

Hope that helps? Cheers, David