URL Not Saving

[Jason Muldoon]

I'm trying to link to a SharePoint page from a Confluence page. I highlight the text, click the link toolbar button and paste the full destination URL into the field. After publishing the page, the URL is reduced to https://#

If I paste the URL but edit it down to just https://dept.domain.com/team/sitepages/home.apsx it saves ok. Any thoughts on why the full URL would not save? Length restriction? Unsupported characters?

Full Destination URL:

https://dept.domain.com/team/SitePages/Home.aspx?Paged=TRUE&p_ID=136&PageFirstRow=61&&View={DD0334E4-35CA-451C-A265-E7CAC7E6AF51}

[Cathy Rivard]

The root issue seems to be in Confluence rather than JIRA. I just stumbled across this today as we've only recently linked our JSD to a Confluence space. Please vote for and comment on the Confluence issue: CONF-30161.

[Steven Hewett]

I see that you've raised an issue for this, but as a possible workaround, can you not create a user group for Service Desk Customer and give them access to only that space?

[Ignacio Pulgar]

Service Desk Customers are supposed to be set as restricted to the customer portal, so that they do not consume any licenses, and this kind of customers cannot belong to any groups (built-in restriction).

[Kevin Davies]

Thanks Steven (and Ignacio),

I did look at the possibility of adding the customer group or even an individual user in the space permissions but couldn't see a way of doing this so it didn't seem possible.

That said, I'm fairly new to JIRA so may have just missed it!

[Phill Fox]

Voted for it too. Hope this gets resolved soon.

[Kevin Davies]

Thanks for the support (and confirming I'm not going crazy!).

I've raised an issue here: https://jira.atlassian.com/browse/JSD-3539

If I here anything, I'll post back here too.

Many thanks.

[Ignacio Pulgar]

I'll vote for it and watch it too.

[Nic Brough -Adaptavist-]

Let us know if you do raise it - I'm curious to see what the answer is, and you'll get my vote too.

[Ignacio Pulgar]

+1'ed!

It makes no sense to be able to view without having logged in (all, Anonymous) and restrict visibility to Service Desk Customers.

I'd say this is a bug, and so I'd suggest to create a new issue here:

https://jira.atlassian.com/projects/JSD/issues