How to Display the Jira Issue Macro without the Summary

[Matthias Pfeilsticker]

If we Crate a Jira Issue from Confluence this Issue is displayed without the Summary. Just the Key and the Status. Great.

If we add a Single Jira Issue with the Jira Issue Macro the Issue is Displayed with Key,Summary and Status. But we don't want the Summary there.

On the Help Page (https://confluence.atlassian.com/doc/jira-issues-macro-139380.html) we found this :

You can choose to show just the issue key, or the issue key and a summary. Select the macro placeholder and choose Show Summary or Hide Summary.

But we are not able to select the issue in a way we get able to choose this.

How we do it?

[Jeremy Largman · Accepted solution]

It sounds like you have an encoding problem. Check Troubleshooting Character Encodings. Often it's the database - that's the most likely.

[Jeffrey Harris]

In my case, Jeremy is exactly correct.

When we installed Confluence, somehow the database was set to "Latin-1" character encoding. Not good for displaying double-byte characters. Once we changed the database encoding to UTF-8, and confirmed that both the App Server and Confluence application were also set to UTF-8, then things started working famously.

I haven't had any trouble with Japanese character display since.

[David Dube]

Did you just follow this procedure, or is there an easier way?

Did you lose any content? Of the content that was already saved (using Japanese characters)... was the content retained or did you have to re-copy/add the content?

Dave

[Jeffrey Harris]

We followed that procedure. Resetting the database encoding was a bit of a pain, but it was necessary to get things working.

[David Dube]

Hi Timplooker,

I'm having the same issue... were you able to resolve this on your end? I was able to find a language pack, but it's reportedly only compatible with v3.2 - v3.2.1, and I'm running with 3.4.1.

Dave