HTTP Error 500: Internal Server Error

[thibault hillmeyer]

Hello,

We cannot connect to all our Atlassian account, neither Jira nor Confluence, 

It appears that the error is coming from your servers, but when I am going on your status page I don't see anything talking about it... 

As it is the tool we are using for all our developers, it is completely bloking our work now...

Could you please inform me of when the issue will be solved.

Thanks you in advance for your reactivity, 

Thibault Hillmeyer

[Nic Brough -Adaptavist- · Accepted solution]

What in "atlassian" are you looking at?  Do you just mean the left hand bar that the standard theme does?

[sarah izadyar]

when i enter https://confluence.atlassian.com/ i see a page that i want my dashboard to be simple as "atlassian documentation". there is a sidebar that it is not in my default dashboard layout. (global)

i omitted the getting started section in the dashboard. but no idea about the rest.

[Nic Brough -Adaptavist-]

That sidebar is generated by the Theme that Atlassian are using on the site. It does NOT appear on the dashboard or system pages, it only appears in SPACES that use the theme. The url you've given lands you on a space - Atlassian have changed the home page in that Confluence from "dashboard" to "a specific space" (the giveaway is the url - it says /display/alldoc instead of /dashboard.action) Pick a space you can play with (your own personal space is a good one if you've created it - you won't upset your users by experimenting). Go to Space Tools -> Look and Feel and try the different themes you have available in there.