Forbidden error on publishing page using iOS mobile app

[Ray W]

Hello all,

This question is in reference to this Jira ticket:

https://jira.atlassian.com/browse/CONFCLOUD-62580

When I've edited a newly created page via iOS, both iPhone and iPad, after hitting "Publish"  I simply get the message "Forbidden".

Hitting the close icon (X) presents me with an alert, "Discard changes." I have no other options, so hitting that alert takes me out of the editing window. By then selecting another note and re-selecting the actual note I'm trying to edit, I see that the changes were published.

Please see the ticket linked to above for a more complete description of the issue. My experience matches that in the ticket, except changing permissions has no effect.

Thanks for your help,

Ray

[Guilherme Nedel [Atlassian] · Accepted solution]

Hello Jessica, when looking at a documentation page, for instance the Workfbox Notifications one, you will see at its header that there are specific versions of it suited for OnDemand products. Here is the equivalent version for OD of the workbox.

There may be have been an issue when activating the module for the instance, you can file a support case to get that checked with the OD team.

[Jessica_Moszkowicz]

Ah, we don't even have the workbox icon to click on to check on our notifications. I will file a support case. Thanks!

[MattS]

Looks like the workfbox is there in Confluence Cloud these days