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Email notifications still going out even when WATCHERs removed

Chris P.
Contributor
May 4, 2021

Little bit of a problem here as I am trying to update 100s of pages via the  Confluence Cloud REST API.

This was never a problem before, until I added in deleting and / or adding attachments to pages.

https://developer.atlassian.com/cloud/confluence/rest/api-group-content---attachments/#api-api-content-id-child-attachment-put 

Now that we do batch updates that include attachments, all of our "SPACE" watchers as well as our individual "Page" watchers get an email that something has been updated.

 

I thought I have found the solution by removing watchers (for both SPACE and PAGE), making the edits, and then adding them back in.

https://community.atlassian.com/t5/Confluence-questions/Prevent-notifications-when-using-REST-API/qaq-p/948058 

 

However, even removing both sets of watchers (again via the API):

Remove content watcher 

Remove space watch 

...  users are STILL getting an email notification :(

 

I tried playing with the timing, thinking that Atlassian may have a update window, where "watcher" flags only get updated every " X " about of minutes, but that did not help either.

 

I tried removing watchers, and waiting 1, 3, 5, even 10 minutes before making edits, but notifications still came through.

For example:

  • 20:01   >   Disabled Watchers 
  • 20:06   >   Edit pages 
  • 20:11   >   Re-enabled watchers 
  • 20:25   >   Received email in user imbox 

 

 

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RianA
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February 7, 2013

HI Greg,

Unfortunately it's not possible to do that on OnDeman due to its restricted functions. However if you hove installed version, you can do it through the following Answers.

Hope it helps.

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