Confluence access for new user - Can log in, but gets "Not Permitted" when switching to confluence

[Richard Boaz]

Looking around, I've seen this problem variously discussed and solved for both the installed and on-line versions. However, none point me to getting my version of the problem fixed.

Implementation Details:

• I have subscriptions to Jira and Confluence apps only
• I have created a new user: access is allowed only to Confluence app
• I have created a new group and placed the new user into it
• I have permissioned the group for access to specific spaces only

Problem Description:

When user logs in, the following observations, actions, symptoms and problems:

• User is able to log in
• Presented with Jira dashboard (even though user is not permissioned for Jira)
• Selects Confluence
• Receives message "Administration / Users \n Not Permitted \n You are not permitted to perform this operation"

What I tried:

• re-indexing: no effect
• Permissioning user also for Jira access: no effect
• Chaging default applications for group to include Jira: no effect
• googling all over, searching atlassian answers, etc: no effect

So, what's wrong with the above? How do I simply create a new user, add them to a new group, and successfully give them access to confluence?

Any and all help appreciated,

regards,

richard

[Sherif Mansour]

Hi Wuyli Li,

It is not possible to do this at the moment. I have a question for you, what do you want this for? Are you generating some sort of release notes or project report? We are currently working on a Project Report Blueprint for JIRA. This allows you to select Create > JIRA Report > and then selet the many different types of reports.

Does that sound like it could help you in what you are trying to ahcieve? I'd love to hear more about what exactly you are trying to do and if you would be interested in giving us feedback once we have a prototype to show you. Interested? Please email me: smansour at atlassian dot com.

[WUYI LI]

Thanks for your reply. My goal is to make a template of weekly report for everyone in my team. It should cover project JIRA key#, progress; research information, and other activities. It helps everyone to monitor his working perfermance, as well as helping our team leader to generalize a team report.

JIRA report you mentioned is very helpful but my template covers not only JIRA but also some other activities, like research, meeting etc.

[WUYI LI]

Just now, I found I couldn't add a JIRA macro where had instructional text.