As an admin, how do I reset a user's password in Cloud?

[Esther Strom]

I'm the admin of an on-prem install that we're in the process of moving to cloud. I'm having a major issue dealing with user accounts. First, there doesn't seem to be a way for me to manually create a user account, including providing the initial password - there's only Invite Users. Even if I choose to not send an email notification, it still doesn't give me the usual form (from on-prem) that allows me to set their password.

Second, once a user is created, I can't seem to find a way as an admin to reset their password. I'm looking at the User page now, and there's a reset password  button, but all it does is send an email to the user.

This is a major problem, because we have some users that aren't actually people - they're accounts that are required for various third-party systems to connect to Jira, and the email addresses associated with them are not real. 

So how can I reset the password of a user without needing access to their email?

[MJ · Accepted solution]

Perhaps you can find some interesting information for your users in our own Getting Started with Confluence. This has both information on configuration and usage, but you probably might find some articles of use.