How do I give a user Confluence System Admin permissions and not Jira admin permissions

[Jason Huntowski]

Hello! I am a long time veteran with the Atlassian tool-set when run on an on-premise server. However, I am new to cloud. With the new "administration" console that manages all user and group permissions, I am having some trouble assigning permissions for a user to do some certain stuff.

Is it possible to allow a user access to manage users and groups for Confluence, without allowing them access or occupying a license for the Jira functions?

In essence, I have a Jira admin and a Confluence admin. I want each one to manage groups and users for their respective applications. However, when I add either one to the "site admin" group or the "jira admin" or "confluence admin" group, I noticed that they then occupy a license for the opposite application and I do not want to waste my licenses like that.

In server, it was easy as we did not run crowd and the user and group lists were being managed by the respective application. It seems like there is no way to replicate this setup in the cloud version?

Thanks in advance for any help!

[William Zanchet [Atlassian] · Accepted solution]

Hi Darryl,

You have mentioned the following:

"the progress meter stops and Conf becomes unreachable"

Considering the affimartion above as a fact, I believe you could be running out of the memory, when you're trying to export, which it could be normal as this process requires a lot of JVM memory. Being that said, you may want to follow the steps from the following documentation in our order to increase the JVM memory:

https://confluence.atlassian.com/display/CONFKB/How+to+Fix+Out+of+Memory+Errors+by+Increasing+Available+Memory#HowtoFixOutofMemoryErrorsbyIncreasingAvailableMemory-Step2:IncreaseAvailableMemory

I hope this helps.
WZ

[Matthew J. Horn]

We've found that the most reliable way to export is to do a database dump and avoid Confluence's export altogether. Of course, this is for backup/restore. One thing you can do is uncheck the option to include attachments. Attachments (and their versions) can take up a large amount of space.