Does The Confluence Cloud App on iOS open powerpoint files?

[Felix Scheller]

Good Morning everyone,

I have an issue with the Confluence Cloud App. On my iPhone the app doesn't open ppt or xls files. If, on the other hand, I use an android phone to open the exact same files, the file gets downloaded and then opened in the installed powerpoint app on the phone. I have the ppt and excel apps installed on my phone but still the Confluence app doesn't open the powerpoint files.

My question is, does the iOS Confluence app have the functionality to open ppt files in powerpoint on the phone or is that simply an android only functionality. Or, am I just too daft to find the right way?

btw: tapping on the file doesn't do anything. Tap and hold brings up the menu, but selecting "open" doesn't do anything either. Tapping and pressing with force touch and holding opens the file in safari, but that is panfully slow and i have to log into confluence again, just to see the file.

If I forgot any information necessary, please let me know.

Thank you for your help!

[FelipeA · Accepted solution]

Hi Adrian,

That's what I spot on your log:

Caused by: java.lang.RuntimeException: Could not get unique fields for table 'AO_A0B856_WEB_HOOK_LISTENER_AO'

Can you please check what's the schema name you're using? this can be caused if you're using a schema with a dot on it, like CONFLUENCE5.5, if you change it to CONFLUENCE5_5 you'll be ok.

Looking forward to hear from you.

Best regards,

Felipe Alencastro

[Adrian Moerchen]

Thanks Felipe,

that was exactly the solution.

Maybe the installer could warn, when a schema with "." is used.

Adrian

[FelipeA]

Great to see it worked for you, Adrian!

I created an improvement request with your suggestion: https://jira.atlassian.com/browse/CONF-33680

Best regards,
Felipe Alencastro

[Deividi Luvison]

Hey Adrian,

Confluence in 5 series is compatible with Oracle 11.2, you can confirm this in here.

By your error the problem lies in initializing the AO tables:

java.lang.RuntimeException: Active Objects failed to initalize for bundle com.atlassian.webhooks.atlassian-webhooks-plugin

So could you please shutdown Confluence, check if you are using JAVA 1.7 (if not upgrade JAVA), Clear Confluence Plugin Cache and thne try installing Confluence again.

Let me know if that do the trick :).

Thanks and Regards,

David|Atlassian Support

[Rodrigo Girardi Adami]

Hi Adrian,

This can also be some limitation/configuration in the Oracle XE database. If you have a commercial license for Oracle 11.2 database, I recommend to try to setup confluence using this database instead of the XE to test if the problem lies within the database. Or try to setup a new Oracle XE database using the recommended configuration of this documentation.

Cheers,

Rodrigo

[Adrian Moerchen]

Getting the same errors for Confluence 5.3.4

[Adrian Moerchen]

Okay, finally it is working with Oracle. I just did a complete reinstall and now all is okay.

I think the problem occured because my previous installation failed in the first try. The installer detected the partial database and gave me the option to drop existing data/overwrite it. This doesn't seem to work correctly.