Can we disable user sign up on a public site?

[Kathy Kurth]

We currently have our Confluence Cloud set up as a public site (under Use Confluence in the Global Permissions, "Can use" is selected for Anonymous users). This is working well. However, we want to disable the users' ability to sign up/log in, while keeping the site public. Is this possible? We can't find any info on how to do it.

Any advice is appreciated.

Thanks!

Kathy

[William Zanchet [Atlassian] · Accepted solution]

Hi Rosalind,

As far as I know, who does the recognitions of the files, is Office Connector, that is a bundled plugin from Confluence. Probably this plugin could be culprit, that's why is not working. Being that said, lets try to rebuild our bundled plugins, that way, the plugin itself will work.

* Shutdown Confluence
Delete the content from the following folders:
* <confluence-home>/plugin-cache
* <confluence-home>/plugins-osgi-cache
* <confluence-home>/plugins-temp
* <confluence-home>/bundled-plugins
* <confluence-home>/bundled-plugins_language
* Startup Confluence

I highly suggest that you schedule a downtime to perform it, because we don't want to disturb your business.

Cheers,

WZ