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Add Apps

James Waugh
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November 19, 2021

Hi All, First time adding an APP to confluence Cloud, Found the App, I have installed an APP from the Marketplace but can't get access to it. When i try to use the APP it asks me to Allow it but i cant click on Allow. There are no buttons in Manage Apps for me to press to enable, allow etc.  Anyone have any idea's?

1 answer

1 vote
Paul Curren
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 10, 2012

Is it definitely Confluence 4.2.x? I ask because that version will use a dynamically loaded comment editor whereas earlier versions will load the editor on a page refresh.

If definitely 4.2.x then could you try loading the "traditional" comment editor and see if it has the same problem? This would be done by appending the following to your view page URL:

"showComments=true&showCommentArea=true#addcomment"

e.g.

http://localhost:8080/confluence/display/ds/A+page+with+macros?showComments=true&showCommentArea=true#addcomment

If this works then apart from raising a bug report we have a few work around options. Off the top of my head:

1) You can disable the quick-comment plugin if you can do without it for all clients

2) You can disable just the 'Hide traditional comment mechanism' component of the quick-comment plugin. This will enable the display of the "traditional" add comment button.

Matthew J. Horn
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July 10, 2012

Sorry, it's 4.2.3, not 4.2.1. I'll see if the traditional comment editor works, but then I'll have to decide if I want to give iPad users slightly less functionality for the greater good.

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