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Password policy for Cloud

Hi all,

I know that this has already been asked, but I can't find a definite answer.

Is it necessary to have Atlassian Access to set pw policies?

If not, how can I do it?




3 answers

2 accepted

2 votes
Answer accepted

Hi @Matteo Gubellini _SoftComply_ ,

there is a default policy that you can figure out at the following URL

if you need to have a personal customization of your password policy please read the following article

Hope this helps,


1 vote
Answer accepted

Hi @Matteo Gubellini _SoftComply_ ,

Going by

It seems that claiming the accounts (by verifying your domain and making them managed accounts) should be sufficient for pw policy.

If you however wish to have MFA or SSO or multiple policies then you require Atlassian Access.

 A single policy comes with the managed accounts

@Dirk Ronsmans @Fabio Racobaldo _Herzum_ Thanks for the links, but I'm probably missing something. I can't find the setting to verify a domain, see pic below.


Hi @Matteo Gubellini _SoftComply_ ,

you need to have organization admin privileges to do that. Try to access the following URL If you can't access, please ask to an Organization Admin to do that.

Hope this helps,


Dirk Ronsmans Community Leader Feb 21, 2022

Hi @Matteo Gubellini _SoftComply_ ,

Like @Fabio Racobaldo _Herzum_ says you need to be org admin.

In case you are you should see on the top bar where you see the menu in the screenshot an option for "Directory"

Clicking on that will give you the option for managed accounts and a prompt for to verify domain.

Or on that same screen the "Domains" option will also allow you to verify the domain and provide you with the instructions to do so.

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