I've tried this with the "Created vs Resolved" macro and the "Jira Roadmap" macro. I have not performed extensive testing, but it seems when I first add the macro, the height adjusts fine. After I edit the macro, though, the height of the widget is set to a static, smaller value.
I've tried editing various fields for the macro, changing the width as both pixels and percentages. Moving the macro around to different areas of the page. Moving the macro into columns. And other random things.
I'm using Safari on MacOS. This happened before and after I updated MacOS to Catalina.
I just tried it using Chrome on the same Mac. I used the same page where 2 macros of the same type were both too short. Editing the first gadget made the height correct. Editing the second gadget had no change and was still short.
I tempted fate and edited the first macro again. It stayed the same, correct height.
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I tested here using the new editor and using the macros for Jira Roadmap and Created vs Resolved and it works normally.
The Jira Roadmap doesn’t have the option to adjust the width and height and the Created vs Resolved has only “width”.
Can you please send us a screenshot of how it looks like when you first add the macro and then how it looks when you edit it?
Is it happening on the new editor or the legacy editor?
Actually, it just happened during the initial chart insert with a different chart. Here are screenshots before publishing the page. I first tried to insert it outside the grid, then I moved it into the grid. (See screenshots.) Same result. I also added screenshots of the widget settings and preview.
My URL shows "edit-v2" so I assume it's the new editor.
Thank you for the screenshots and details, Kevin.
I was able to replicate the issue on my test site. When I first add the gadget it shows correctly but then adding a layout or just the process of publishing and editing again, the gadget breaks.
This issue was reported as a bug and I added more screenshots and the link to this question:
Please, click on "This affects my team" and watch to receive updates about the bug.
On October 20, 2021, Atlassian published a security advisory for Jira Service Management. The full advisory is available at this link. We've seen a number of questions already asking for...
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