Is it possible for admin to access personal space when owner of the space revoke all access?

[David D]

Hello, I am currently using Confluence Cloud in the premium version and I'm the site admin.

If a user has set up a personal space and denies access to all groups including all admins, is it still possible as an admin to see the space and edit the rights?

Regards

[delmario · Accepted solution]

I don't know if you can directly, I haven't tried that out but will.

Another option is as an admin, you can go into Site Administration -> User Management, look up the user account and then select the "Log in as user" option.  The user will receive a notification that you did this. 

[David D]

Thank you very much! Good to know :)

[G subramanyam]

Hi @David D welcome to the Atlassian community.

May I request you to look at this Document and it's sections for steps and details.

Stay safe and stay healthy.

[David D]

This is usefull, but unfortunately not for confluence cloud applicable.

[G subramanyam]

Thank you for checking that document. Their are 2 sections in that link. One for Cloud which I posted and another for Server, just in case you would like to skim.

[David D]

Dear G,

thanks again!

Yes, I really didn't check that correctly. (Sorry! The document is also for the cloud version.) The thing is, I already knew the space permissions recovery option. However, this option only applies to "normal" spaces, not to personal spaces.

Kind regards,

D