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Images stopped showing on all pages

Images have stopped showing up on all of our Confluence pages.

All formats.

Health status page not showing any issues.


Need some help.

7 answers

1 accepted

1 vote
Answer accepted
Darryl St_ Pierre
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Feb 05, 2020

Hi Everyone!

There is indeed an issue that Atlassian is in the process of monitoring. They have applied a fix, so hopefully you are not still seeing this behavior. 

The issue details are here:


My experience today:

Created some documentation with screenshots.

Published the documentation.

Deleted the screenshots from being stored locally on my computer and to save room. 

Went to view the document after deleting the files and the images are ALL broken. 

Restored the files from my recycle bin and somehow this works? How is this possible if I saved/published the document? It should not be reliant on my local computer's files.

Same issue here.

I have the same issue for Jira Servidesk

Anybody can tell me the health page, please!


The status is updated

There is a problem uploading archives

Or duplicate an existing page. I've had this issue before (images not loading, attachments not loading) and it's usually fixed within a day but I need these pages working at all times. 

If this is happening on all pages I would reckon it is a glitch - raise a ticket with atlassian for them to check

I tried to, but couldn't find a direct link to open a ticket, so I just created an issue via their "My account" page.  From bugs and issues, it just points me to the community.

Like Nick Takashima likes this

I can't load attachments also

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