Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


How to search for pages created by an inactive user?

Use Case: Employee A works at the Acme Company for 1 year and has spent much time documenting in Confluence. Employee A leaves Acme Company and is now an inactive user. 

Employee B needs to reference all pages created by Employee A

While Employee A's name is retained on the pages created "Created by Employee A (Unlicensed)" if you click through to the profile no created pages are displayed.

When trying to search inactive users do not populate in the "Contributors" search field. 

How can Employee B find this body of work?

2 answers

5 votes
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 20, 2019 • edited

Hello Larry,

I came across your duplicate question of this, when I found this thread, and I discovered that you had also raised a support ticket.

In the support ticket, we let you know that this is a limitation of Confluence at the moment and there is a feature request for this below:

  • CONFCLOUD-41303 Allow searching for content contributed or created by disabled user


You can manually edit the URL for the search to work. For example, here's a search URL if I select my own user as the Contributor:


I go to, and I can compare the ID for my user plus the disabled one by right-clicking the username and copying the URL:


Disabled user:

Therefore, I can then replace my ID with the one for the disabled user:

https://[redacted] 557057%3Ab05d28ce-XXXX-XXXX-893d-1335811623e9

Can you give that a try and let me know how that goes for you?



Yes, that works as a work around that I as an admin can provide for people. The issue that I am faced with now is that I cannot expect a standard user to piece together a URL. I'm hoping that a solution is provided for CONFCLOUD-41303.


Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 21, 2019

Hi Larry,

Thank you for confirming. Yeah, it's a bit more complicated for end users, but I figured it would at least help you to get the data you need right now.

I included the workaround on the bug so hopefully it can help anyone else who might be struggling.

Take care, and have a pleasant rest of your week.



Like James Dellow likes this
0 votes
James Dellow
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 13, 2019

Can I strongly suggest you raise this with Atlassian Support.

You could probably find them using a CQL search, if you can work out the the old user's account ID. But I suspect you won't be the first person to ask this and in the era of GDPR, an officially supported way of doing this would be useful. Or even a "transfer this deactivated users's pages to this user" function.

Thanks for the reply. I have opened an issue with Atlassian Support, JST-529615. 

I was able to piece together a search using https:// our instance /wiki/dosearchsite.action?cql=contributor.accountId%3D%22 userId %22 but this is not something I can expect an end user to do.

Like James Dellow likes this

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events