Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to delete/remove the credit card from payment method in billing section

I'm about to cancel subscription > How do I remove my credit card which is saved? Can I opt to pay outstanding bill if any and then remove the saved credit card? Or does the credit card get deleted automatically when the subscription is cancelled?

3 answers

1 accepted

0 votes
Answer accepted

Hello Sadananda,

Once an account is canceled, the card will not be charged again. Once it's deleted fully, the card will be deleted along with it.

For your peace of mind, you can also raise a ticket with our Advocates team (choose the billing & payments option) in order to have them manually delete your card.

Let me know if you have any additional questions!



Ok, my mind is peaceful now

Is there a chance to delete only card information from my account? In case if there is no active subscriptions right now


  1. not to delete or "deactivate" account
  2. not to update card info
  3. only delete information about my card

Hi there, and welcome to the Community!

For this, I would recommend you reach out to the Advocates team as well, and they can help you with that.

Let me know if you have any trouble. 


Shannon  It is not intuitive  but expand one of the SEN products that uses a Card by clicking on the >

You can change the card from there.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence Cloud

Confluence Bingo Round 3!

That’s right! Grandma’s back at it again, and this time she’s brought all her friends. In honor of Team '21, this Bingo round is dedicated to all things team-related, and the prizes are no exception....

682 views 16 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you