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How do I check the progress or cancel an "Export pages" task in Confluence Cloud?

I initiated an export pages task in Confluence Cloud and accidentally closed the progress view window. Thinking I might have cancelled the task, I tried to initiate an Export task once again only to prompted saying that an export is running in the background.

Is there any way I can check the progress of this background task?
How will I be notified to download the prepared zip once the task is complete?

2 answers

1 vote
Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 29, 2018

Hi Nuwan,

Unfortunately there's no progress indicator for Cloud exports currently. If you have one that's running longer than you feel it should and would like help, you can definitely raise a support ticket with us and a Cloud support engineer will investigate.

Once the backup is complete, the Backup Manager page will have a link for you to download. Screenshot example:



Wow. Atlassian never fails to disappoint with their half-baked features.. How are they still so popular and expensive with quality work like this? 😂😜

Like # people like this

May I know where to find Backup Manager?

Jira - Settings, scroll down, wayyyy down, in left navigation menu , it should be there 

F5 and everything is gone and where the **** is Backup Manager page in Cloud version?

It is quite a simple implementation, not sure why Atlassian does not fix it, you can manually check it as below:

- Open Networks in browser Devtools, copy the progress endpoint as[id]

- When it returns "complete"true, then copy the href value

- Download the file at[href value]

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