Help please

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biz May 13, 2020

cloud
import spaces

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Nic Brough -Adaptavist-
Community Leader
Community Leader
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May 12, 2020

I said "We need to know what the source is, the target, what type of export/import" 

I am sorry, that was not clear.  What is the source Confluence?  Cloud, Server or DC? Same for target?  And what are you exporting and importing - a full backup or spaces?

I'm afraid I can't read Cyrillic languages, and I can't paste the text into a translator.  Could you give us the plain text of the error or translate it for us?

0 votes
biz May 11, 2020

We worked several month to collect all information((( 
Did backup to save 
And now ... 
Please help us 

0 votes
biz May 11, 2020

At last paragraph u told that i have to say what is wrong.
"what the source is, the target, what type of export/import and what the error messages are"
source - confluence
import
what kind of error here is no any words just saying that "while you doing import there is an error. look at our managment" 
Great!! 

Here is backup
https://www.dropbox.com/s/hzvmtsquhan93rd/Confluence-export.zip?dl=0

Can you try to load it?
and you will see thats its impossible


0 votes
biz May 11, 2020

My english is not good thats why i try to explain as i can..
what is wrong? 

1. we did backup

2. now we load it and 

Its written here that "Error while importing file. Please look at our management
2020-05-11 17.54.18.jpg

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 11, 2020

If you want help with this, you'll have to explain what is wrong.  Please read the last paragraph of my original answer.

0 votes
biz May 11, 2020

Hello sir

Some time before we saved the backup and now we cant reload it (((
We did import and get such an error .. 

http://confluence.atlassian.com/display/Support/Atlassian+Cloud+Bug+Fixing+Policy

Backup is here 

https://www.dropbox.com/s/hzvmtsquhan93rd/Confluence-export.zip?dl=0

Please help us because we spent so much time doing that (((

Thanks a lot
We appreciate that

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