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Fail to login

Gonghua Dong
Gonghua Dong Jun 08, 2021

I get below error when trying to login. The error suggests cleaning cookies, but that didn't help either. I tried the same in InPrivate mode and same error.

 

Error message:

This page isn't working right now

_______URL_______ redirected you too may times.

To fix this, try cleaning your cookies.

ERR_TOO_MANY_REDIRECTS

 

 

You're almost there

It looks like our database is taking a little longer than usual to sync up. Wait a few moments then try again.

If you continue to see this error, raise a support request

 

 

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Brant Schroeder
Brant Schroeder
Community Leader
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Jun 08, 2021

@Gonghua Dong Welcome to the Atlassian Community

Have you tried a different browser?  Let me know if that works.

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Gonghua Dong
Gonghua Dong Jun 08, 2021

 

Thanks for your response.

 

Yes, I tried both chrome (edge) and Safari. 

I was able to get in when trying again at a later time, like 15 mins later. 

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