Hi there, I just registered Confluence for trial and have Companion app downloaded to my Mac Air - Mac 10.13.2.
The installation was smooth and Application icon shown up. However, after that, there's nothing launched.
Checking the Activity Monitor, Companion and Companion helper processes were there.
Anyone has experienced this or is there any solution / fix for it?
Is there a Charlie icon up in your top menu bar to show that it's running? A physical window won't open so this would be your primary indicator.
Additionally, what happens now when you try to edit a document in Confluence? Does it prompt you to download Companion App again?
Lastly, a few other users had issues, and were able to resolve it in this thread:
You can give those suggestions a try as well and see if you have any issues.
Hi All! We’re excited to share the launch of an announcement banner that lets Jira site administrators communicate directly to their users across their Jira Cloud instance. ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events