Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Chinese garbled issue

Hi All,

When I imported a whole external space to a confluence, occur Chinese garbled issue, but I imported this external space file to another, eveything is ok.

Does anybody know how to fix this issue.

Thanks a lot in advance.


1 answer

0 votes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 30, 2020

Hello @13287561406 !

As I understand, you have restored a space backup into your Confluence instance the multi-byte (Chinese) text within it is not displayed as expected. The platform where this is happening is not really clear, though.

If my assessment is correct, this is a known issue in Confluence Server. You can check our documentation about it here:

Since we are not sure about where this is happening, let me ask you a few questions:

  1. From where was the backup taken, Confluence Cloud or Confluence Server?
  2. Where was the backup restored, Confluence Cloud or Confluence Server?
  3. Would it be possible for you to share screenshots of the issue with use?

When taking the screenshots, be sure not to disclose any sensitive information with it. Our community is an open space and everyone can see everything posted here.

If you want more information on how to discern our Cloud platform from our Server one, you can take a look here:

Let us hear from you!

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events