Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Cant edit in office from page preview


  If i click on the attachment placeholder on a page to get a preview, edit in office does not appear. But from the attachment page it does!

Case 1 - from page place holder (word doc added to page)

Click this:


Case 2 - From the page attachments (clicking on the paperclip)


3.png and get    4.png


Its the same file, same preview but the previewer appears totally different. Why cant i get the case 2 result from the attachment placeholder on the page??? 


This is Confluence Cloud in Chrome but i get the same result in IE and Edge. Atlassian companion is installed and working (edits in case 2 upload back to Confluence).





0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence Cloud

🏠 Say hello to the new Confluence Home!

Hi Atlassian Community, My name is DJ Chung, and I’m a Product Manager on the Confluence Cloud team. Today, I’m excited to share a new and improved version of Home. The new Home helps you ...

960 views 7 42
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you