Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Can't import a backup

Sudipta Ghose
Sudipta Ghose September 5, 2013

Trying to import an export file from a local installation of Confluence to on-demand installation. Keep getting this error :

The following error(s) occurred:
Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page.

Why is teh security token not present? I am the only user in the ondemand trial and have admin access.

Thanks.

-Sudipta-

Answer
Watch
Like Be the first to like this
463 views

2 answers

1 accepted

0 votes
Answer accepted
Mauro Badii
Mauro Badii
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 11, 2013

Actually it would be best to create a Support request at support.atlassian.com since the Jira Issue tracker is strictly for bugs and feature requests.

Support can even try the import for you and solve the problem.

Cheers

Reply
0 votes
MB
MB
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
September 10, 2013

It might be a good idea to report a bug on the Atlassian issue tracker perhaps?

Reply

Suggest an answer

Log in or Sign up to answer
Confluence
Confluence
TAGS
AUG Leaders

Atlassian Community Events

    See all events