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Can't import a backup

Sudipta Ghose
Sudipta Ghose Sep 05, 2013

Trying to import an export file from a local installation of Confluence to on-demand installation. Keep getting this error :

The following error(s) occurred:
Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page.

Why is teh security token not present? I am the only user in the ondemand trial and have admin access.

Thanks.

-Sudipta-

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Mauro Badii
Mauro Badii Atlassian Team Nov 11, 2013

Actually it would be best to create a Support request at support.atlassian.com since the Jira Issue tracker is strictly for bugs and feature requests.

Support can even try the import for you and solve the problem.

Cheers

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MB
MB Rising Star Sep 10, 2013

It might be a good idea to report a bug on the Atlassian issue tracker perhaps?

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