Can't import a backup

[Sudipta Ghose]

Trying to import an export file from a local installation of Confluence to on-demand installation. Keep getting this error :

The following error(s) occurred:
Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page.

Why is teh security token not present? I am the only user in the ondemand trial and have admin access.

Thanks.

-Sudipta-

[Mauro Badii · Accepted solution]

Actually it would be best to create a Support request at support.atlassian.com since the Jira Issue tracker is strictly for bugs and feature requests.

Support can even try the import for you and solve the problem.

Cheers

[MB]

It might be a good idea to report a bug on the Atlassian issue tracker perhaps?