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Basic Authentication Failure - Reason : AUTHENTICATION_DENIED

Maria Brobonea May 25, 2021

Hello. I am trying to access the confluence rest api and I am getting 401 Unauthorized.

the url i am trying to acces is https://domain-name/rest/api/content

Yesterday I used the api for the first time, i generated api token in attlasian account, i managed to connect via Postman, acces some descendants etc, but today I am getting error. The only different thing i made is that i generated another token and discarded the old one. For username i am using the full email. 

In my attlasian account the yesterday token appeared as never used before i erased it.

I even tried to manually build the authorization header but I had no success.

I saw all the other topics about this subject, i followed every step and i cannot see what the problem is. 

1 answer

0 votes
Prince Nyeche
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May 25, 2021

Hi @Maria Brobonea 

Is the instance accessible from your browser and are you able to login normally from there?

Maria Brobonea May 26, 2021

Hi, yes, I can log into confluence and jira form the browser.

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Prince Nyeche
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May 26, 2021

Good, now can you try to access that endpoint you want on the browser and see if you get a response. You might want to open up your developer console (Network tab) to see the response you get.

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Maria Brobonea May 27, 2021
{"results":[],"start":0,"limit":25,"size":0,"_links":{"self":"https://domain_name/rest/api/content","base":"https://domain_name","context":""}}

The status of the request is 200.

Trying to access the same link with basic Auth will generate the Unauthorized error.

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Prince Nyeche
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May 27, 2021

Getting such results, I don't think you have access to such content and also this might be a permission problem.

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