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Atlassian Connect Express app randomly fails to install

Hi,

in the last couple of months we’ve been working on the development of an Atlassian Connect app with ACE framework.

We’ve always been able to install the app in development mode, the setup of the Confluence Cloud project didn’t changed, the configuration of app didn’t changed, but today it randomly stopped working:

  • credentials.json file with “https://.atlassian.net”, admin email and admin API token;
  • atlassian-connect.json file with no changes in the last month;
  • Confluence Cloud instance in development mode.

Running npm run start correctly starts the node app, instantiates the ngrok tunnel but then fails registering the app saying “Add-on not registered; no compatible hosts detected”.

Also trying to install a deployed version of the app from the dashboard of Confluence Cloud fails.

image

Have you got any hint to solve the issue?
Thank you in advance.

Regards,
Andrea

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