Add a comment and mention users using Confluence API

[María Cabrera]

Hello, I'm trying to add a comment with a mention to some users using Confluence API.

This is the request:

{
"type": "comment",
"mode": "create",
"container":
{
"id": "pagId",
"type": "page"
},
"body": {
"storage": {
"value": "THIS S A TEST. PLEASE IGNORE THIS COMMENT.<ac:link><ri:user ri:userkey=\"userId1\"/></ac:link>, <ac:link><ri:user ri:userkey=\"userId2\"/></ac:link>, <ac:link><ri:user ri:username=\"name.surname\"/></ac:link>",
"representation": "storage"
}
}
}

It is working, but the users' name is "unlicensed user" and these users have a license. 

[Ivan Lima]

Hi @María Cabrera, are you using the account id for the userkey? Try that instead; it should work. You can mention someone and view the storage format of the page to confirm the syntax.

<ac:link><ri:user ri:userkey="8a7f808a7******************eb330006"/></ac:link>

[María Cabrera]

@Ivan Lima , yes, I'm using the account Id for the userkey

[Ivan Lima]

I tested it myself, and it turns out that userkey works, but the account id doesn't. You can get the userkey by mentioning a user on a page, publishing it, and accessing the "view storage format" settings (More actions > Advanced details > View Storage Format).

I know Atlassian is deprecating username and userkey from the APIs and using the account id instead. Maybe this is yet to roll out.

[María Cabrera]

Thank you Ivan, it's working now!