Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Where is the Knowledge Base for Confluence Cloud?

Edited

When I navigate to: https://support.atlassian.com/confluence-cloud/

Then to "View Knowledge base" on that page, it takes me to:

 

https://confluence.atlassian.com/confkb 

Which is the Confluence knowledge base for Confluence Server v7.1

MOST of which does NOT apply to Confluence Cloud.

2 comments

1) Atlassian has no Knowledge of Confluence Cloud....

2) It is being "fixed" (just like the page editor & a dog at the vet.)

James Dellow Community Leader Nov 25, 2019

Despite the breadcrumb saying "Confluence Server v7.1", the knowledgebase is in fact a collection of articles that relate to different or multiple version of Confluence (server and Cloud). e.g. https://confluence.atlassian.com/confkb/can-t-check-base-url-warning-in-confluence-6-1-or-later-884707131.html

There are more server related articles because that version has been around longer and has features not available in Cloud or need to be administered by Atlassian Support. Try searching for "Cloud" and you will find them.

However, when you look at the documentation, you get version / type specific guides. However, some aspects of the Cloud documentation is out of date while the new editor is being introduced.

Like # people like this
Jack Brickey Community Leader Nov 26, 2019

Yes this has been my experience as well. The KB is not separated out between cloud/server. In my searches most of the articles apply and have been helpful. While it would be ideal to have the two separated out I'm not sure that would be the best solution. I would rather see a demarcation of what platform it applies to maybe a "this is for server...for cloud see this...". That said, I haven't been encumbered by the mixing of the two where KB is concerned. IMO, I prefer to see the efforts on ensuring the documentation is separate. While 5 years ago the deltas were not great today the platforms are quite different especially where the UI is concerned.

Like # people like this

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Apps & Integrations

🍻🍂Apptoberfest Update: Upcoming Virtual Events 🎉

Hello Community! I hope you've been enjoying the 🍂Apptoberfestivities🍂 (I know I have!) The event is heating up next week with a series of virtual events that we're calling the 🍻🍂Partner App ...

107 views 1 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you