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Update December 19th, 2022: The Compass/JSW App is available again!
Thank you all so much for your patience. The app we rolled out is using some new technology on our platform that had a few kinks to work out. I'm so happy to tell you that this app is now available for all Jira Software users. Simply enable the Compass field on your desired screens and get to work.
Happy Holidays - I hope this is as much of a gift to you as it is to our team! 🤶🏻 🕎
Note: The custom field is currently only available for Company-Managed projects. However, we expect custom fields for Team-Managed projects to roll out soon, at which point this field will work there as well. Check out this link for more information:
Update August 3rd, 2022: The Compass/JSW App has been rolled back.
In our last update about the integration between Jira Software and Compass we hinted at what to expect next - a brand new Forge App that automates the tracking of components across both products, and the ability to tag issues with a link back to Compass. That day has come, and I'm happy to say we've shipped the Forge app for Jira Software!
As long as Jira Software and Compass are installed on your site, and you’re using company-managed Jira projects, you’ll not only be able to see and interact with Jira issues from within Compass, you’ll automatically have access to the new Compass field in Jira Software.
The Compass field behaves just like any other field in Jira Software, and you can add it to your issue screens. To get started, make sure you have a Jira Software project linked to your Compass component. Then click on the Jira Issues tab in Compass and follow the instructions there. For more detailed help you can visit our documentation.
In the same spirit we've been building Compass from day one and focusing on fast feedback and feature iterations, we're shipping this with a few known issues you should be aware of:
When bulk editing Jira issues that have components linked to them, the Compass custom field doesn’t show the component name. (Hint: follow the migration instructions in the video below to get around this!)
When viewing advanced search results in Jira Software, the Compass custom field shows the component ID instead of the component name. (You can still search by the component name.)
In Jira Software email notifications, the Compass custom field shows the component ID instead of the component name.
The Compass field only works with company-managed Jira projects.
What if you're already using the Jira Components field for this purpose?
If you’re already tracking issues in Jira against Compass components using the Jira Components field, you can also start to use the Compass field right away. However, Jira issues using the old mapping will no longer appear in Compass.
In order to get your historical data to show up, you’ll want to migrate your old issues to the new field. You can use Jira’s bulk edit capabilities to complete this migration. Check out our documentation for the migration process, or watch this handy video from one of our designers, @Matt Boulton, walking through the steps.
As always, feedback is encouraged! We’ve worked hard to make this process easier for you and want to know how we can take it to the next level. Leave comments here, or book time with our friendly PM team.