SAML-SSO: Entra certificate allegedly expired

[Ingo Syllwasschy]

Hello,

today we have connected Atlassian Cloud with ENTRA according to this instructions (https://learn.microsoft.com/en-us/entra/identity/saas-apps/atlassian-cloud-tutorial) and (https://support.atlassian.com/security-and-access-policies/docs/configure-saml-single-sign-on-with-ad-fs/)

The certificate used is still valid for more than 4 years and is also used for instances. It works everywhere. In our instance, however, we receive the message: 

 >Your SAML certificate expired on June 21, 2024. You must renew the SAML certificate with your identity provider and copy the new certificate into your SAML configuration<

We have filled all 3 fields 

• "Identity provider Entity ID"
• “Identity provider SSO URL" 
• "Public x509 certificate".

 Where have we gone wrong?

[Jovin · Accepted solution]

Hi @Ingo Syllwasschy 

It's possible that the x509 certificate was copied from an incorrect source, or it has actually expired. In the Entra ID configuration you'll need to generate a new certificate and update your IdP settings in Atlassian Guard.

[Ingo Syllwasschy]

Thanks for answer. We will do it into next days.

Best wish

Ingo