where can I donwload bitbucket invoices?

[gcarre]

I m trying to download all bitbucket invoices for 2018.

it is a request from my accountant.

Where can I find them?

[Ana Retamal · Accepted solution]

Hi Guillaume, welcome to the Community!

Invoices can be found at https://my.atlassian.com/product. Note that if you're on the free plan you won't have any invoices, as you're getting the service for free.

Let us know if you have any questions,

Ana

[Bryan Tookey]

This link didn't work for me - I got this:

404

Sorry, the page you're looking for cannot be found

Visit our homepage, get help, or try searching

[Geoff Schaadt]

Broken link. Please update.

[Kevin Needham]

This link brings back my JIRA and Confluence invoices, but not BitBucket. Where are they? And why are your systems still not properly linked? 

[mreis1]

https://my.atlassian.com/billing/paidorders

[Alexander Greim]

I finally figured out that you have to be the primary technical contact to have access to invoices.

"As a primary technical contact, you can access current and future orders and invoices, and manage your linked Atlassian products."

Besides that, this is not logical, it's interesting that even support does not know about it.

[Olivier Muller]

@Alexander Greim any idea how to become the primary technical contact? I'm the administrator but there's no way I can access the invoice history (atlassian support will not answer my questions)

[Alexander Greim]

In my case, the colleague that created the account had to transfer the role.

[Jeff Hutto]

This is as old/inaccurate link for BitBucket bills.

[Mirka Vatajova]

The link work for me. If you are a primary billing and technical contact, invoices are under Orders / tab Invoices.

Jira and Confluence are under Licenses

[Shawn Hollenbaugh]

Trying to locate where to view bills or billing contacts in Atlassian is more difficult than climbing Everest. You can certainly stumble into where those things are NOT located but the 1 esoteric deep link that @mreisi posted is where you need to go, good luck finding the path from the standard login.

[Steve Peterson]

Seriously, I'm going to move to another git repo, they all cost the same, but the others (gitlab, github, even devops) billing is way easier.

FIX IT!!!

[Blake Edwards]

Glad I'm not the only one.  This shit is ridiculous 

[Margus Ploom]

As a technical contact I receive invoices by e-mail, no more thinking about this painful page where to find....

[Joao Correia]

What I find funny is that Atlassian customer experience is so messed up that I end up visiting this page every month to find the invoices. 

[Mark Kearns]

Me too.  The accountant regularly calls me to ask what NEPOSCHGUSD 00000 PL2411NL etc... means on our bank statement.

And why can't I access my bitbucket invoices from the same page as my Jira, Confluence billing page.

[Joao Correia]

This shit isn't really funny ... now I find my own comments from the past while googling trying to find Invoices.!

[Jason]

Where are the invoices for bitbucket?

https://my.atlassian.com/billing/paidorders <-- This link only has Confluence and Jira invoices 

[Kevin Needham]

Good luck finding them. If you do, please report back with your findings!

[Olivier Muller]

Did you ever find them? If so, how?

[Mirka Vatajova]

Has anyone found the invoices for BitBucket in Cloud? I see only plan and billing details, but have no clue where the invoices can be, there are no references.

[Thiago Ribeiro]

First of all, to be able to access your Bitbucket Invoices you must be a Technical or Billing Contact.

The Bitbucket invoices can be found at https://my.atlassian.com/billing/paidorders in the invoices List...

Note the invoices do not show the name of the product which means that if you know the billing date or you can find it by the price (if you happen to know).

[Jeff Hutto]

This only has Confluence and Jira.  I don't see BitBucket in here anywhere.

[bart]

Does anybody found the bitbucket invoices? I'm also trying to find/download them

[Kay Weber]

Nope, but I have same issue - will be nice if some one can help. 

[Joao Correia]

Bookmark this thread and go to: https://my.atlassian.com/billing/paidorders

[Jordan Tuten]

I had a similar issue and had luck going to this URL: https://my.atlassian.com/billing/paidorders

[Ahmad Akilan]

This didn't work for me, so I guess there is more to it to link Atlassian with BitBucket; I am not sure. I have resorted to opened a support ticket.

[Ahmad Akilan]

Reporting back on my support ticket. Apparently, I wasn't the primary contact for BitBucket. So make sure you are the technical contact and/or billing contact. At least what fixed it for me as per support recommendation.

[kayla.crowder]

How did you fix that? We can't figure that part out.

[ozkantastan]

For five years, people have been struggling to find their invoices, and Atlassian has failed to provide a real solution to this issue. This level of poor user experience is unacceptable; every month, we’re stuck searching for a link like this! How hard can it be to add a shortcut to the menus of all products? If we’re paying for the service, we obviously need access to invoices, and we use these screens at least 1-2 times a month.

[Doug Knudsen]

Agreed! Until the Bitbucket billing is brought under the same umbrella as the other Atlassian products, a simple link under "Plans and Billing" from the Bitbucket Workspace Settings page with a link and some helpful information about being a Technical and/or Billing contact etc., would go a long ways to fix all the confusion.

[Administration Hakuna]

Solution found! https://my.atlassian.com in that link i can find every subscription and invoices, you must be loged as primary billing or technical contact.

[Margus Ploom]

That is annoying, but still here: https://confluence.atlassian.com/jirakb/how-do-i-add-a-technical-or-billing-contact-to-my-account-432800062.html

[AJ Batac]

All of us knows this URL https://my.atlassian.com/billing/paidorders because of this thread.

BUT, does anyone know how to navigate to this page from your profile page? It's like all the links goes to a blackhole. 

The navigation tree is so complex it couldn't be found.

[Jordan Tuten]

Atlassian Admin > Under Billing Management select Billing > Locate the specific product you are looking for and click Manage Subscription > Under the Overview menu in the left-hand navigation you can select Billing History to view and download previous invoices 

[Margus Ploom]

Bitbucket is not in that list!

Atlassian, please get it more simple! People can't find Bitbucket bills.

[Thiago Ribeiro]

Read the answers and you will find what you are looking for...

First of all, to be able to access your Bitbucket Invoices you must be a Technical or Billing Contact.

The Bitbucket invoices can be found at https://my.atlassian.com/billing/paidorders in the invoices List...

Note the invoices do not show the name of the product which means that if you know the billing date or you can find it by the price (if you happen to know).

[Margus Ploom]

Explain people how to get technical contact!

I am technical contact, but still there is no bills or invoices to see. :(

[Thiago Ribeiro]

Have you asked your Billing contact to check it?

[Margus Ploom]

I was billing and technical contact anyway, but invoice appeared only after adding new billing contact! Thank you for answering, but let people know that it is issue or fix it.