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where can I donwload bitbucket invoices?

I m trying to download all bitbucket invoices for 2018.

it is a request from my accountant.

Where can I find them?



10 answers

1 accepted

3 votes
Answer accepted
Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Feb 07, 2019

Hi Guillaume, welcome to the Community!

Invoices can be found at Note that if you're on the free plan you won't have any invoices, as you're getting the service for free.

Let us know if you have any questions,


This link didn't work for me - I got this:


Sorry, the page you're looking for cannot be found

Visit our homepage, get help, or try searching

Like Eric Barnes likes this

Broken link. Please update.

This link brings back my JIRA and Confluence invoices, but not BitBucket. Where are they? And why are your systems still not properly linked? 

Like # people like this
Like # people like this

I finally figured out that you have to be the primary technical contact to have access to invoices.

"As a primary technical contact, you can access current and future orders and invoices, and manage your linked Atlassian products."

Besides that, this is not logical, it's interesting that even support does not know about it.

@Alexander Greim any idea how to become the primary technical contact? I'm the administrator but there's no way I can access the invoice history (atlassian support will not answer my questions)

Like katarzyna_michalik likes this

In my case, the colleague that created the account had to transfer the role.

What I find funny is that Atlassian customer experience is so messed up that I end up visiting this page every month to find the invoices. 

Me too.  The accountant regularly calls me to ask what NEPOSCHGUSD 00000 PL2411NL etc... means on our bank statement.

And why can't I access my bitbucket invoices from the same page as my Jira, Confluence billing page.

Like # people like this

Seriously, I'm going to move to another git repo, they all cost the same, but the others (gitlab, github, even devops) billing is way easier.



Where are the invoices for bitbucket? <-- This link only has Confluence and Jira invoices 

Good luck finding them. If you do, please report back with your findings!

Like # people like this

Did you ever find them? If so, how?

Has anyone found the invoices for BitBucket in Cloud? I see only plan and billing details, but have no clue where the invoices can be, there are no references.

Like Fredrik Johansson likes this

This shit isn't really funny ... now I find my own comments from the past while googling trying to find Invoices.!

I had a similar issue and had luck going to this URL:

This didn't work for me, so I guess there is more to it to link Atlassian with BitBucket; I am not sure. I have resorted to opened a support ticket.

Like # people like this

Reporting back on my support ticket. Apparently, I wasn't the primary contact for BitBucket. So make sure you are the technical contact and/or billing contact. At least what fixed it for me as per support recommendation.

How did you fix that? We can't figure that part out.

Like willem_visscher likes this

First of all, to be able to access your Bitbucket Invoices you must be a Technical or Billing Contact.

The Bitbucket invoices can be found at in the invoices List...

Note the invoices do not show the name of the product which means that if you know the billing date or you can find it by the price (if you happen to know).


Does anybody found the bitbucket invoices? I'm also trying to find/download them

Nope, but I have same issue - will be nice if some one can help. 

Like Deine Helden likes this
0 votes
AJ Batac
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Jan 19, 2023

All of us knows this URL because of this thread.

BUT, does anyone know how to navigate to this page from your profile page? It's like all the links goes to a blackhole. 

The navigation tree is so complex it couldn't be found.

Atlassian Admin > Under Billing Management select Billing > Locate the specific product you are looking for and click Manage Subscription > Under the Overview menu in the left-hand navigation you can select Billing History to view and download previous invoices 

Bitbucket is not in that list!

Atlassian, please get it more simple! People can't find Bitbucket bills.

Read the answers and you will find what you are looking for...


First of all, to be able to access your Bitbucket Invoices you must be a Technical or Billing Contact.

The Bitbucket invoices can be found at in the invoices List...

Note the invoices do not show the name of the product which means that if you know the billing date or you can find it by the price (if you happen to know).

Explain people how to get technical contact!

I am technical contact, but still there is no bills or invoices to see. :(

Have you asked your Billing contact to check it?

I was billing and technical contact anyway, but invoice appeared only after adding new billing contact! Thank you for answering, but let people know that it is issue or fix it.

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