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timeout on bitbucket webhook created by jenkins-bitbucket server integration plugin

Paul Robinson
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December 6, 2019

I have followed the instructions per this article:

https://community.atlassian.com/t5/Bitbucket-articles/Atlassian-supported-Jenkins-integration-for-Bitbucket-Server/ba-p/1148326

The webhook is automatically created in Bitbucket upon saving the Jenkins Project configuration. The URL endpoint it creates is:

http://<url>:8080/bitbucket-server-webhook/trigger

Upon pushing a commit, the webhook triggers, but always errors with the timeout message:

java.net.SocketTimeoutException: 20,000 milliseconds timeout on connection http-outgoing-364 [ACTIVE]

(the number after http-outgoing- varies but is always 3 digits)

I get the same timeout error if I try to test the connection from the Edit Webhook page.

I've tried both an instance of Jenkins running in Docker and a fresh install directly on a machine running Ubuntu 18. There are no firewalls in the way. Jenkins has no problem retrieving and building from Bitbucket if I start the build manually.

Any ideas?

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andreas.hegenauer
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January 14, 2020

you may try it with:

http://<url>:8080/bitbucket-hook/

According to tutorials in the internet it's important to add the last slash.

Kanav Ghai
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July 19, 2021

Hi Andreas, when I do a similar process, I get this error:

java.lang.RuntimeException: java.net.ConnectException: Timeout connecting to [/3.220.0.132:8081]

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