status code 128:

[sivakumar karthikesan]

we are getting the following error during jenkins build

ERROR: Error cloning remote repo 'origin'
hudson.plugins.git.GitException: Command "git fetch --tags --progress git@bitbucket.org:XXXX/XXX.git +refs/heads/*:refs/remotes/origin/*" returned status code 128:
stdout: 
stderr: Warning: Permanently added 'bitbucket.org,XXXXX' (RSA) to the list of known hosts.

fatal: The remote end hung up unexpectedly
fatal: early EOF
fatal: index-pack failed

[Syahrul]

G'Day @sivakumar karthikesan 

Welcome to the community!

The error you are seeing can be caused by multiple reasons such as:

1. Large repositories
2. Network
3. Jenkin bug

I would suggest starting with your repositories size, if it's larger than 1GB tried to reduce the size further and create a support ticket to trigger GC.

As for the network, this is very hard to investigate since it requires an in-depth network investigation to understand why the connection is dropped. If you have any firewall/proxy in between your server and external network I would suggest you start from there.

Regarding Jenkin Bug, I did notice a recent bug/issue raised by one of the Jenkin users reporting having an issue cloning repositories after they upgrade the Jenkin/plugin version at:

• https://issues.jenkins.io/browse/JENKINS-68177

I hope this helps!

Cheers,
Syahrul

[sivakumar karthikesan]

Thank so you for the detailed explanation. just trying to understand as we have many branches will that too cause the issue?

[Syahrul]

Hey @sivakumar karthikesan 

Yes, having hundreds of branches can be a cause of this issue as well. So it's advisable to always delete the branch you no longer used.

Cheers,
Syahrul