ssh: connect to host bitbucket.org port 22: Network is unreachable

Hi,

i am trying to clone code bitbucket to git i am geting below error while using ssh it comes like that

same repo i am  using HTTPS it workes fine 

$ git clone git@bitbucket.org:punit_gupta/oodp_at_orlm.git
Cloning into 'oodp_at_orlm'...
ssh: connect to host bitbucket.org port 22: Connection timed out using 

some times it Shows access denied But that repo i am haveing Admin Aceess can you please tell me why i am getting this issuse and tell me how to fix this issue  

1 answer

This widget could not be displayed.
Lucas Moura Atlassian Team Aug 09, 2017

Hi Vamsi,

Have you checked your firewall?

Please also check this.

If you use firewall this may be blocking your access when using the port 22.

You can check using the following command:


telnet bitbucket.org 22


Best regards,

 

Lucas de Moura 

Hi Lucas,

 

Thanks for the Quick reply, i run this telnet command on git 

telnet bitbucket.org

Capture11.PNG

 

i will get output like this, can u please tell me proper way how to check.

Thanks for the Advance,

Vamsi Mandadapu

Lucas Moura Atlassian Team Aug 09, 2017

Hey Vamsi,

 

This command is intended to be run in your terminal. You don`t need to necessary run it in your git directory.

This output means that you do not have the "telnet" installed.

 

Have you checked if there is a firewall in your network/computer?

Hi Lucas,

yes i have windows firewall on my system, may be that is the reason i am not able clone while using ssh.

if i am using my company network it's not working. i am using my public network it's work fine.

i guess problem with internal network only (it's correct)

Capture111.PNG

Lucas Moura Atlassian Team Aug 09, 2017

Good to know that together we get to the answer of the problem.

Yes Lucas, thanks for the clarrfication.

i need small information can u tell me how to enable port numbers on firewall security,

i thick it is out of the Question :)

to enable port number 22,can u please share any document you already have 

Regards,

vamsi

You'd need to talk to your network team to alter your local settings. However, you should be able to get to Bitbucket using SSH on a non-standard port:

`git remote set-url origin ssh://git@altssh.bitbucket.org:443/owner/repo.git`

Port 443 is normally used for HTTPS, but for that specific hostname (`altssh.bitbucket.org`) it gets routed to our SSH servers.

HI Lucas,

i run telnet bitbucket.org 22  i am geeting  error message like this

telnet.PNGCould not open connection to the host, on port 22: Connect failed

Just curious, but who's your ISP? I'm seeing reports that BSNL has blocked all outbound access on port 22, which would explain this sort of error. If that's the case, then you'll need to talk to BSNL - but you can still use altssh.bitbucket.org:443 or HTTPS to push, pull, and do other things in the meantime.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 10, 2018 in Bitbucket

What is your #1 piece of advice to new users getting started using Bitbucket?

Hello Community! My name is Claire Maynard, and I’m a Product Marketing Manager on the Bitbucket team. I’m interested in hearing what advice or tips you have for new users getting started on ...

251 views 14 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you