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ssh cloning error

When I try to clone a repo using SSH from my Bitbucket Server I get the following error:

Command: git -c diff.mnemonicprefix=false -c core.quotepath=false ls-remote ssh://git@bitbucket.xxxxx.com:7999/dt/xxxxxxxx.git

Output: 

Error: FATAL ERROR: Network error: Connection refused

fatal: Could not read from remote repository.

Please make sure you have the correct access rights

and the repository exists.

Please note, when I clone via HTTP it works just fine. Any ideas or suggestions?

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Hi Matt,

Can you confirm that you have access to the repository and the Bitbucket Server instance?

I see that you are able to clone via HTTP, are there any record of the request in the access logs when performing the request via ssh?

Are any other commands via ssh available? Is the 7999 port reachable from the workstation (http calls are on port 7990 by default)?

Could you try to remove and add back the access key or create a new one?

Cheers,

Caterina

checking port 7999 with telnet I can't reach the site. should I be able to?

I do have port 7990 redirecting to port 80, but it's possible that the network team is just redirecting ALL ports to 80.

thanks,.

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