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ssh: Could not resolve hostname bitbucket.org: Temporary failure in name resolution

Aymen Tiouiri
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November 30, 2022

Hello everyone, 

I am new in bitbucket, and I am setting my ssh key, I have set an SSH key following the steps provided by bitbucket on my linux terminal. the last step ssh -T git@bitbucket.org shows the error above for several days. Please I need your help 

1 answer

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Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 2, 2022

Hi @Aymen Tiouiri and welcome to the community.

The error message indicates that your DNS cannot resolve our domain name, this could be related to a network misconfiguration.

I would suggest reaching out to your network administrator and asking them to check if there are any issues with the DNS server, and also provide them with the following link that has info about which ports should be open and which IPs need to be whitelisted for connecting to Bitbucket Cloud:

Kind regards,
Theodora

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