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repository transfer not receiving mail

Q Helmer I'm New Here Jan 20, 2023

My collegue want to transfer a repository to my account. This has been a couple of hours ago and I still have not received the email to confirm it (also checked spam folder).

I however did receive the inivitation to collaborate with his workspace, so it does not seem I am on the blacklist I read about on this community.

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Syahrul Atlassian Team Jan 22, 2023

G'day @Q Helmer and welcome to the community!

Based on my observation, I don't see any issue with our email delivery to your email or suppression. So I suspect the email is likely being redirected somewhere within your mailbox.

I suggest checking your Spam or any other folder/filter in your mailbox that might've redirected the transfer email. 

Also, try searching for "notifications-noreply@bitbucket.org" email, as transfer emails are generally sent out from this email.

Let me know how it goes.

Cheers,
Syahrul

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