[remote rejected] master -> master (pre-receive hook declined)

none of the developers can push code to bitbucket, getting this error 

 

remote: Hook com.atlassian.stash.internal.repository.ref.restriction.RestrictionEnforcer failed. Error:

remote: bundle [com.atlassian.bitbucket.server.bitbucket-ref-restriction]

To <path to the repo>

! [remote rejected] master -> master (pre-receive hook declined)

error: failed to push some refs to  

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