"Something went wrong" occurs on display

Carina Liu
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February 12, 2025

When opening the Repository, the Source page is always refreshing, and the Branches or the Pull Requests pages display the "Something went wrong..." ,. Clearing the chrome cookies does not work.image.pngimage.png

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Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 13, 2025

Hi @Carina Liu ,

Can you please try a different browser or clear the browser cache in your current browser and let me know if it loads without issues?

If this fails - we will need to take a look at your repository - this is only possible with a support ticket. As you are a Premium user, please raise a ticket directly on our support portal and we will take a look:

If you have any issues raising the ticket, please let me know your timezone so I can raise one on your behalf with the team that operates within your location.

Cheers!

- Ben (Bitbucket Cloud Support)

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