Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

"Something went wrong" error when deleting a repository

I am busy cleaning up my unused repositories.

I wa able to delete several resporities. However, there is one repository that, when deleting, shows an error in the bottom left corner saying "Something went wrong". It gives no clue as to what went wrong. 

How can I resolve this error?

1 answer

0 votes
Caroline R Atlassian Team Dec 09, 2021

Hi, @leonlombard

Thank you for reaching out to Atlassian Community!

The “Something went wrong" message usually comes with a 5xx response that shows a Sentry ID code. This code may give us some indication of what is causing this issue. In this case, could you please follow the next steps to find the Sentry ID, so I can further investigate this case?

  • Open the "Developer tools" in the browser you are using (click on the three dots > More tools > Developer Tools): 

 devtools.png

  • Then navigate to the Bitbucket page that gives you this error (in your case, try to delete the repo)

  • In "Developer tools", select the Network tab

  • Find and select the request that gives a 5xx response

  • In the Headers panel (after you select the request with 5xx response), check if there is a field named sentry id.

  • If you can provide us with the value of that field, I can look it up in our system for further info.

Thank you.

Kind regards,
Caroline

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Bitbucket

📣 Calling Bitbucket Data Center customers to participate in research

Hi everyone, Are you Bitbucket DC customer? If so, we'd love to talk to you! Our team wants to dive deep to understand your long-term plans regarding Bitbucket DC and Atlassian Cloud. Do you plan...

191 views 2 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you