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Is there any way to sort this out?
Hi, @ashish basnet,
Thanks for reporting this to us. There was an incident in which some of our outbound IP addresses were added to a spam blocklist. I found this response message from your mail server when we tried to send the password reset to that address:
550 spamcop.mimecast.org Blocked - see https://www.spamcop.net/bl.shtml?18.104.22.168. - https://community.mimecast.com/docs/DOC-1369#550 [QR3TxRVAPqOd3voXgALz9Q.uk253]
The third-party service provider has implemented a fix, so could you please test this again and confirm if you receive the email now?
Looking forward to hearing from you.
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