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selvam_murugan
selvam_murugan Sep 19, 2022

Hello,

I cannot able to access bitbucket in any of my browser.

i haven't connected with any of the VPN.

 

Getting below error:

This site can’t be reached

Check if there is a typo in bitbucket.org.

DNS_PROBE_FINISHED_NXDOMAIN
d7a12344-ab94-44d5-8522-25fd9e0cec81.png
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Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Sep 20, 2022

Hi @selvam_murugan,

The error points to a DNS issue, a few things you can try are the following:

  • Try using Google DNS below and check if the site gets resolved afterwards:

    8.8.8.8
    8.8.4.4
  • You can try entering the following in the hosts file of your machine and then check if the Bitbucket website is loading
    104.192.141.1 bitbucket.org

    Please note that in case it works, it should be a temporary workaround as Bitbucket IPs could change at any time.

  • I would also suggest reaching out to your ISP to report this and ask them if there is an issue with routing from their network to Bitbucket

Kind regards,
Theodora

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